Terms and Conditions

EcoScoot

Terms and Conditions for Electric Scooter Rentals
1. Introduction
These Terms and Conditions govern your use of our electric scooter rental service. By renting a scooter through our platform, you agree to comply with these Terms. If you do not accept these Terms, you are not permitted to use our services.
2. Eligibility for Rental
2.1 Age Requirement:
You must be at least 18 years old to rent an electric scooter.
2.2 License and Competence:
By using our service, you confirm that you are physically capable of operating an electric scooter safely and are familiar with traffic rules and regulations.
2.3 Identification:
You must provide valid identification during the registration process.
3. Rental Agreement
3.1 Booking Process:
Rental bookings can be made online or through the mobile app. Availability is subject to confirmation, and charges will be displayed before completing your reservation.
3.2 Rental Period:
The rental period begins at the time you unlock the scooter and ends when you properly return it as instructed.
3.3 Payment Terms:
You agree to pay all fees, including rental charges, late return fees, or damage costs, if applicable. Payments must be made using accepted payment methods displayed on the platform.
4. Scooter Usage
4.1 Permitted Use:
You are only permitted to use the scooter for personal transportation in compliance with local traffic laws.
4.2 Prohibited Activities:
You must not:

Operate the scooter under the influence of alcohol, drugs, or other substances impairing your ability to ride.
Ride on restricted or unsafe pathways, such as highways.
Perform stunts, racing, or other risky maneuvers.

4.3 Helmet and Safety:
We strongly recommend wearing a helmet and other protective gear while using the scooter.
4.4 Responsibility for Equipment:
You are responsible for the scooter during the rental period and must return it in the same condition as it was provided, barring normal wear and tear.
5. Fees and Charges
5.1 Rental Fees:
Rental fees are calculated based on the duration of use or distance traveled, as outlined in the pricing section.
5.2 Damage and Loss:
If the scooter is damaged, lost, or stolen during your rental period, you will be charged for repair or replacement costs.
5.3 Overage Fees:
Returning the scooter after the agreed rental period may incur additional charges.
6. Maintenance and Technical Issues
6.1 Condition of Scooters:
Scooters are maintained regularly to ensure safety and reliability. However, you must perform a basic safety check before use, including brakes, tires, and battery level.
6.2 Reporting Issues:
If you encounter technical problems, you must stop using the scooter immediately and report the issue via the mobile app or customer service.
7. Liability and Insurance
7.1 Rider’s Responsibility:
You are responsible for any injury, accident, or damage caused during your use of the scooter.
7.2 Company Liability:
The company is not liable for accidents, injuries, or damages resulting from misuse, negligence, or failure to comply with traffic laws.
7.3 Insurance Coverage:
Scooters may include limited liability coverage, but it is your responsibility to verify and secure additional insurance if necessary.
8. Termination of Use
8.1 Early Termination:
We reserve the right to terminate your rental without notice if you breach these Terms or misuse the scooter.
8.2 Return Policy:
Scooters must be returned to the designated drop-off points specified during the rental. Failure to comply may result in additional fees.
9. Privacy Policy
We collect and process your personal data in accordance with our Privacy Policy. Your data will only be used for purposes related to your rental, such as payment processing and service improvement.
10. Limitation of Liability
We are not responsible for:

Loss or damage to personal belongings during your ride.
Delays or unavailability of scooters due to unforeseen circumstances.
Injuries or accidents resulting from improper use or external factors beyond our control.

11. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes will be resolved exclusively in the courts of this jurisdiction.
12. Changes to Terms
We reserve the right to amend these Terms at any time. Updated Terms will be posted on our website or app, and continued use of our service constitutes acceptance of the new Terms.